 |
When expertise qualifies you, obsession mobilizes you in a way that runs circles around the experts.
|
105 |
 |
Most questions just aren’t that pressing, but the urge to ask the expert immediately is irresistible.
|
056 |
 |
…expertise in a domain is not a single skill but rather a large collection of miniskills.
|
238 |
 |
Whether professionals have a chance to develop intuitive expertise depends essentially on the quality and speed of feedback, as well as on sufficient opportunity to practice.
|
241 |
 |
Expertise is not a single skill; it is a collection of skills, and the same professional may be highly expert in some of the tasks in her domain while remaining a novice in others.
|
241 |
 |
The unrecognized limits of professional skill help explain why experts are often overconfident.
|
242 |
 |
Organizations that take the word of overconfident experts can expect costly consequences.
|
262 |
 |
…there are periods in which competition, among experts and among organizations, creates powerful forces that favor a collective blindness to risk and uncertainty.
|
262 |
 |
Experts who acknowledge the full extent of their ignorance may expect to be replaced by more confident competitors, who are better able to gain the trust of clients.
|
263 |
 |
…men tend to dominate conversations by talking over others (especially their female colleagues) and are faster to deem themselves experts.
|
146 |
