 |
Only rarely will you deal with a decision-maker who writes down and weighs the pros and cons. You are trying to understand a very human choice, not making a mathematical calculation.
|
49 |
 |
Since judgment hinders imagination, separate the creative act from the critical one; separate the process of thinking up possible decisions from the process of selecting among them. Invent first, decide later.
|
62 |
 |
The key to wise decision-making… lies in selecting from a great number and variety of options.
|
67 |
 |
However complex the other side’s decisional process may seem, you will understand it better if you pick one person… and see how the problem looks from his or her point of view.
|
78 |
 |
We often try to influence others by threats and warnings of what will happen if they do not decide as we would like. Offers are usually more effective.
|
80 |
 |
When each party is advancing a different standard, look for an objective basis for deciding between them…
|
90 |
 |
The one-text procedure not only shifts the game away from positional bargaining, it greatly simplifies the process both of inventing options and of deciding jointly on one.
|
117 |
 |
No matter how brightly a star might shine before a hiring decision is made, everything can blow up once a contract is signed.
|
185 |
 |
People will respond to the environment in which they operate. It is the leaders who decide what kind of environment they want to build.
|
165 |
 |
Every parent grapples with this critical decision – whether to swoop in to help their kids or to let them struggle, fall or fail. One communicates love and support; the other teaches self-reliance and grit.
|
249 |
