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…followers who are closely monitored become less creative because – to avoid screwing up in front of the boss – they stick to tried-and-true paths.

…creativity requires generating many ideas – most of which are bad.

Wise bosses like a good fight. A pile of studies shows that when people fight over ideas, and do so with mutual respect, they are more productive and creative.

Save your passion and creativity for those people who will benefit from it and who leave you feeling charged up rather than drained.

…creative incompetence can be effective and ethical when used in small doses and with proper precautions.

…creative incompetence must be used with great care, but it is something that every good boss keeps in his or her tool kit.

…trying something creative rather than punitive may be the most promising path – no matter how much the perpetrators may deserve to be punished and sent packing.

…digital technology and creative advertising together don’t make a diverse marriage: the opposite.

The dramatic disintermediation of media opened up the means to create and distribute material to everyone.

With anything new and complicated, it is easy to get caught up in the planning and strategy. Those elements are crucial, but when it comes to any kind of creative work, what matters in the end is the doing.