 |
An apology may be one of the least costly and most rewarding investments you can make.
|
35 |
 |
We often try to influence others by threats and warnings of what will happen if they do not decide as we would like. Offers are usually more effective.
|
80 |
 |
All sorts of new business opportunities are there to be seized. Organizations with the courage to hire great people and turn them loose will capture the rewards of a new era.
|
6 |
 |
The best success stories become immortalized. They are held up as examples of courage and its rewards. The failures tend to disappear from sight.
|
152 |
 |
…self-awareness can provide a big edge in sizing up candidates whose track records to date look like a weird mix of promise and pitfalls.
|
238 |
 |
…the incentive structures we offer inside our companies do not reward us for cooperating, sharing information or reaching across the company to offer or ask for help.
|
234 |
 |
Giving out awards is good. Giving out awards to everyone who participates is not necessarily better.
|
253 |
 |
Research shows that more extrinsic rewards do not add up to greater inner drive. In fact, they have the opposite effect – a decline in intrinsic motivation.
|
253 |
 |
…[extrinsic rewards], when used as a primary means of incentivizing behavior in a work environment, can’t and don’t breed trust, loyalty or commitment.
|
253 |
 |
In the real world, we get nothing for coming in last. Sometimes we don’t even get anything for coming in first.
|
254 |
