Categories

Consumers

Quotes:

51 Quote(s) Found

Quote Page Number

Markets will rise and fall, people will come and go, technologies will evolve, products and services will adapt to consumer tastes and market demands.

045

…we, the consumers, get the best of everything…at least we do if the system is balanced.

073

A business management has failed if it fails to produce economic results. It has failed if it does not supply goods and services desired by the consumer at a price the consumer is willing to pay.

027

The customer now has the information. Whoever has the information has the power. Power is thus shifting to the customer, be in another business or the ultimate consumer.

053

Consumerism demands that business starts out with the needs, the realities, the values of the customer. It demands that business define its goal as the satisfaction of customer needs. It demands that business base its reward on its contribution to the customer.

098

The consumer – that is, the ultimate user of a product or service – is always a customer. But he is never the customer; there are usually at least two, sometimes more.

101

There are essentially three kinds of innovation in every business: innovation in product or service, innovation in marketplace and consumer behavior and values, and innovation in the various skills and activities needed to make the products and services at to bring them to market.

108

The Internet has accomplished what even the most fervent consumer advocates usually cannot: it has vastly shrunk the gap between the experts and the public.

064

Markets provide strong incentives for firms to cater to the demands of consumers, and firms will compete to meet those demands, whether or not those demands represent the wisest choices.

059

…consumers don’t in fact have a good handle on their own preferences and the prices they are willing to pay for different goods and experiences.

045