Book Titles

Getting to Yes
Negotiating Agreement Without Giving In

By Roger Fisher

Year Published: 2011
ISBN-13: 978-0143118756
Categories: Agreement, Negotiation, Tactics

126 Quotes Found

Quote Image Quote Page Number

Getting to Yes:

People tend to feel uncomfortable with silence, particularly if they have doubts about the merits of something they have said.

114

Getting to Yes:

The one-text procedure not only shifts the game away from positional bargaining, it greatly simplifies the process both of inventing options and of deciding jointly on one.

117

Getting to Yes:

After recognizing [a dirty] tactic, consider bringing it up with the other side.

132

Getting to Yes:

Discussing the [dirty] tactic not only makes it less effective, it also may cause the other side to worry about alienating you completely. Simply raising a question about a tactic may be enough to get them to stop using it.

133

Getting to Yes:

You should be prepared to deal with… deliberate deception, psychological warfare, and positional pressure tactics.

134

Getting to Yes:

Disentangle people from the problem. Unless you have good reason to trust somebody, don’t.

134

Getting to Yes:

A practice of verifying factual assertions reduces the incentive for deception, and your risk of being cheated.

134

Getting to Yes:

Before starting on any give-and-take, find out about the authority on the other side.

135

Getting to Yes:

…clarify early in the negotiation that… any effort to reopen one issue automatically reopens all issues.

135

Getting to Yes:

Deliberate deception as to facts or one’s intentions is quite different from not fully disclosing one’s present thinking. Good faith negotiating does not require total disclosure.

136