Book Titles

Trust impacts us 24/7, 365 days a year. It undergirds and affects the quality of every relationship, every communication, every work project, every business venture, every effort in which we are engaged.

…trust is not some soft, illusive quality that you either have or you don’t; rather, trust is a pragmatic, tangible, actionable asset that you can create…

…[trust] is the key leadership competency of the new global economy.

Simply put, trust means confidence. The opposite of trust – distrust – is suspicion.

In a high-trust relationship, you can say the wrong thing, and people will still get your meaning. In a low-trust relationship, you can be very measured, even precise, and they’ll still misinterpret you.

Once you create trust, – genuine character- and competence-based trust – almost everything else falls into place.

…trust truly does change everything.

Try to imagine any meaningful relationship without trust… low trust is the very definition of a bad relationship.

If we can’t trust ourselves, we’ll have a hard time trusting others.

…we judge ourselves by our intentions and others by their behavior.