Book Titles

Without well-defined roles and responsibilities, it is hard to coordinate people and tasks quickly and smoothly.

Paradoxically, management and hierarchy can help companies become agile and adaptive.

For most companies… the perils of the bossless company structure are roadblocks to profitability and growth.

…meeting the demands of the current environment has made managerial authority even more essential than it was in earlier periods.

…for many everyday business activities, employees no longer need a boss to direct them to tasks or to monitor their progress. In fact, such involvement can be demotivating.

Managers need to move away from specifying methods and processes, in favor of defining the principles they want people to apply or the goals they want people to meet.

In the knowledge economy, the main task for top management is to define and implement the organizational rules of the game.

Most of our relationships are hierarchical to some degree.

We literally need rules of the game. Hierarchies provide such rules. In a sense, they are the key rules in a modern economy.

…the kernel of truth in the bossless company narrative is that sometimes peer organization and peer monitoring beats supervision by middle managers.