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First, Break All The Rules:
…in turbulent times, the manager is more important than ever.
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57 |

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First, Break All The Rules:
The manager role is to reach inside each employee and release his unique talents into performance.
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57 |

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First, Break All The Rules:
…a manager must be able to do four activities extremely well: select a person, set expectations, motivate the person and develop them.
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58 |

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First, Break All The Rules:
You must know the difference between talent, skills and knowledge. You must know which of these can be taught and which can only be hired in.
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59 |

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First, Break All The Rules:
Healthy companies need strong bonds to develop between each manager and each employee.
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62 |

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First, Break All The Rules:
The difference between a manager and a leader is more profound than most people think. The company that overlooks this difference will suffer for it.
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62 |

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First, Break All The Rules:
The most important difference between a great manager and a great leader is one of focus. Great managers look inward. …Great leaders, by contrast, look outward.
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62 |

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First, Break All The Rules:
Great managers are not miniexecutives waiting for leadership to be thrust upon them. Great leaders are not simply managers who have developed sophistication. The core activities of a manager and a leader are simply different.
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63 |

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First, Break All The Rules:
Great managers… define a talent as a ‘recurring pattern of thought, feeling or behavior that can be productively applied.’
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73 |

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First, Break All The Rules:
Any recurring patterns of behavior that can be productively applied are talents. The key to excellent performance… is finding the match between your talents and your role.
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73 |