Quotes

Emotional Intelligence 2.0, Page 236

…among executives, those will the highest EQ scores are the best performers.

Thanks for the Feedback, Page 236

We are wired for empathy, but only toward those who we believe are behaving well.

Tiny Habits, Page 236

…we have to understand that we are influencing the behavior of others all the time, without realizing it – that’s the nature of living in communities…

Never Split the Difference, Page 236

…when you recognize that your counterpart is not irrational, but simply ill-informed, constrained, or obeying interests that you do not yet know, your field of movement greatly expands.

The Effective Executive, Page 236

…if meetings come to dominate your time, then your life is likely being ill-spent.

Tiny Habits, Page 236

…if you challenge people to do something very difficult, they will probably fail, and this failure makes change harder in the future.

Never Split the Difference, Page 236

No matter how much research you do, there’s just some information that you are not going to find out unless you sit face-to-face.

Good Work, Page 236

The difficult choices we must make in the future may be impossible to make unless our society develops a common set of priorities, or shared set of values, that will justify the sacrifices that wise choices often entail in the short run.

Fierce Conversations, Page 236

Before any of us can hope to engage others in wonderfully fierce conversations, we must engage ourselves in a dialogue so real, so sweet, so fierce with silences that we can hear own heartbeat.

The Rare Find, Page 236

…no matter what the line of work, lots of good people are out there, if only the cynics could see them.