 |
The reality is that everybody makes mistakes. The issue isn’t whether you will make them, it’s what you will do about them.
|
160 |
 |
…give someone a realistic delivery date instead of giving them the false promise of what they want to hear – it’s much better to do it up front than to disappoint them later.
|
198 |
 |
The value of the whole-system approach is that it engages entire units to self-assess their current reality and plan how to improve it.
|
179 |
 |
If the client makes a decision when you are not present, the chances are somewhat less that the decision will really deal with the difficult realities your study has surfaced.
|
239 |
 |
In its simplest form, a fierce conversation is one in which we come out from behind ourselves into the conversation and make it real.
|
7 |
 |
No plan survives its collision with reality.
|
13 |
 |
…if we dig in our heels regarding a familiar or favored reality, we may fail.
|
21 |
 |
…our competitive advantage is to learn from our changing realities and respond quickly. If we entertain multiple realities, we create possibilities that did not exist before.
|
22 |
 |
In any situation, the person who can most accurately describe reality without laying blame will emerge as the leader, whether designated or not. – Edwin Friedman
|
27 |
 |
…we need to empty ourselves of our preconceived beliefs in order to be open to a broader, more complex reality.
|
50 |
