 |
Great managers will tell you that they give out far more positive than negative performance communications.
|
144 |
 |
Positive feedback is a much more powerful tool than negative feedback.
|
145 |
 |
…it is often only a steadily growing wave of people behaving with real urgency each and every day that can conquer built-up cynicism and negativity…
|
115 |
 |
Understanding your own wiring and tendencies helps you to improve your ability to weather the storm of negative feedback…
|
148 |
 |
Just as we can retrigger negative feelings by recalling negative feedback, we can extend our positive sustain by recalling positive feedback…
|
156 |
 |
People who have impossibly high standards for themselves can also hold impossibly high standards for others, resulting in a steady stream of coaching and negative evaluation, and a conspicuous silence around appreciation.
|
308 |
 |
Unlike negative criticism, coaching trains its sights on future improvement.
|
184 |
 |
…someone else’s negative evaluation of you is rarely objective…
|
79 |
 |
…incongruity between how you really feel and how you pretend to… leads to burnout and all sorts of related negative consequences at work…
|
209 |
 |
…negative and unkind people were seen as less likable but more intelligent, competent, and expert than those who expressed the same messages in kinder and gentler ways.
|
161 |
