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Your ability to build trusting, human connections with the people who report directly to you will determine the quality of everything that follows.

…an important part of Radically Candid relationships is opening yourself to the possibility of connecting with people who have different worldviews or whose lives involve behavior that you don’t understand or that may even conflict with a core belief of yours.

A competitive edge emerges when you combine different skills, experiences, and connections.

…in relationships, it’s only when you truly put yourself in the other person’s shoes that you begin to develop an honest connection.

…you should relish opportunities to build trust connections with folks in different fields or social circles.

Getting people to create their own direct experience is a powerful way to help them connect to genuine human consequences and ultimately find more significance in vital behaviors.

People who are respected and connected can exert an enormous amount of influence over any change effort.

In a well-balanced change effort, rewards come third. Influencers first ensure that vital behaviors connect to intrinsic satisfaction. Next, they line up social support.

Research shows that our brains respond more positively to empathetic bosses; when we feel a personal connection with a leader, we try harder, perform better, and are kinder to our colleagues.