 |
Trust is a feeling. Just as it is impossible for a leader to demand that we be happy or inspired, a leader cannot order us to trust them or each other.
|
106 |
 |
When we work on a Trusting Team we feel safe to express vulnerability. We feel safe to raise our hands and admit we made a mistake, be honest about shortfalls in performance, take responsibility for our behavior and ask for help.
|
106 |
 |
There is no way we can turn off our feelings simply because we are at work.
|
108 |
 |
Feeling safe to express our feelings is not to be confused with a lack of emotional professionalism.
|
108 |
 |
Human beings are hardwired to protect themselves. We avoid danger and seek out places in which we feel safe.
|
118 |
 |
When we feel part of a group that cares about us, we want to do right by that group and make our leaders proud. Our standards naturally rise.
|
150 |
 |
[Scared versus Fear is]… an essential distinction. A scare is a temporary rush of a feeling. That can be forgiven. Fear is a state of being, and to allow it to rule is a disgrace.
|
014 |
 |
You have to be willing not only step away from the herd but get up in front of them and say what you truly think or feel.
|
074 |
 |
…there is an important clue as to whether one is carrying out good work. Doing good work feels good.
|
005 |
 |
No one is irreplaceable, and there seems to be an endless supply of willing practitioners who feel no compulsion to honor the tacit contract that binds them to their domains.
|
235 |
