 |
Don’t engage when you are upset. We regret the things we say in anger, and while bridges take months or years to build, they can be burned in an instant.
|
100 |
 |
You have to accept that sometimes people on your team will be mad at you. In fact, if nobody is ever mad at you, you probably aren’t challenging your team enough.
|
014 |
 |
When somebody is frustrated or angry or upset enough about a situation at work that they react emotionally, this is your cue to keep asking questions unit you understand what the real issue is.
|
126 |
 |
History… shows that the biggest danger for retail and restaurant operators is a loss of focus.
|
327 |
 |
Not all feelings should be weighted equally. Trusting everything your brain throws at you without holding it up to a light is dangerous.
|
082 |
 |
Estimation is a dangerous topic in many corporate cultures.
|
128 |
