 |
…employees become angry when, in their view, elementary considerations of fairness are completely submerged by the company’s single-minded pursuit of its… interests.
|
35 |
 |
Anger is primarily a product of a sense of injustice… the motivation of an angry employee is to do less and often to influence others… to restrict their work.
|
78 |
 |
One of the most dangerous outcomes for a startup is to bumble along in the land of the living dead.
|
114 |
 |
…giving can be more powerful – and less dangerous – than most people believe.
|
9 |
 |
When we’re feeling stressed… brain scan studies are finding, the amygdala flicks on like a lightbulb… We become emotional angry, and frustrated.
|
57 |
 |
Sure win-win-sounds good! That’s exactly why it’s so dangerous and why you have to be so careful.
|
10 |
 |
Your anger following an insult is not under your control, but your behavior is. You decide whether to strike back in some way or to turn the other cheek.
|
91 |
 |
…assumptions are perhaps even more dangerous than expectations, because they’re so subtle and insidious.
|
146 |
 |
The more anger and hostility the other person expresses, the more curiosity and interest you show. When someone is losing control, your tranquility is a sign of strength.
|
115 |
 |
Anger and resentment often result as one side sees itself bending to the rigid will of the other while its own legitimate concerns go unaddressed.
|
7 |
