Our aversion to obstacles, setbacks, disagreements, and other forms of resistance is a bit ironic, because this friction is what builds our tolerance for future friction.
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Too much calm exacerbates any disruption, so building up your and your team’s tolerance for change is a positive long-term strategy for increasing tenacity.
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Managers, you must be intolerant of bad apples for the psychological safety of your team.
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Making mistakes is tolerable a s long as you acknowledge it and seek to fully address the situation until you find the solution.
