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There is strong evidence that power turns people into insensitive jerks who are oblivious to subordinates’ needs and actions.

There is also convincing evidence that subordinates are hypervigilant about superior’s moves and often assume the worst about their intentions.

There is significant evidence to suggest that social rewards are intensified by things like eye contact and touch.

…we have a mountain of evidence that suggests [digital] works best in concert with traditional media.

…the evidence of interpersonal disconnection is as rampant as the evidence of electronic superconnection.

…we ignore the evidence that beauty is much more than decoration. Our brains can’t help but agree.

So powerful is the need for consonance that when people are forced to look at disconfirming evidence, they will find a way to criticize, distort, or dismiss it so that they can maintain or even strengthen their existing belief.

Once people have a prejudice, just as once they have a political ideology, they do not easily drop it, even if the evidence indisputably contradicts a core justification for it.

when there is incontrovertible evidence of wrongdoing, the public longs to hear authorities own up, without weaseling or blowing smoke, followed by the next part: ‘And I will do my best to ensure that it will not happen again.’

The evidence simply does not support the notion that all companies must inevitably succumb to demise and disintegration, at least not within a 100-year time frame.