 |
…the opposite of success isn’t always failure – more often it’s complacency that leads to failure.
|
148 |
 |
More than thoughts in the mind, it is feelings in the heart that create the unchanging behavior of complacency…
|
45 |
 |
Always be alert to see if crises can be a friend, not just a dreadful enemy, in order to destroy complacency.
|
61 |
 |
When people do not see external opportunities or hazards, complacency grows.
|
63 |
 |
…never underestimate the damage that a hard-core NoNo can do in undermining efforts to reduce complacency…
|
167 |
 |
After a big win, urgency can slide with remarkable speed into a new complacency…
|
170 |
 |
If urgency drops sufficiently and momentum is lost, pushing complacency away a second time can be much more difficult than it was the first.
|
176 |
 |
It’s easy to declare victory too soon and become complacent yourself. This happens all the time. These traps are inherent in the very nature of large-scale change.
|
146 |
 |
It is precisely at the moment when you begin to feel like you have mastered a skill… that you must avoid slipping into the trap of complacency.
|
242 |
 |
With even a little complacency, people don’t believe anything much new is needed and begin to resist change.
|
9 |
