 |
When our relationships with customers or employees become abstract concepts, we naturally pursue the most tangible thing we see – the metrics.
|
129 |
 |
As we develop alternate realities, we need to be both open-minded and critical about what actually raises our quality of life, what helps us participate more fully in our real lives, and what simply serves as yet another distraction.
|
144 |
 |
…sometimes content is magnetic, it attracts people; sometimes it is immersive, you get embedded in it; sometimes it is smart, enabling you in some way; and sometimes it is just downright practical.
|
075 |
 |
…an advert is only valuable if it attracts attention.
|
111 |
 |
You have to be curious, because, if you aren’t, you won’t attract the people you need to work for you. The best of them now are driven by curiosity.
|
269 |
 |
Whenever emotions matter, whenever subtlety counts, whenever the issues are complex and in need of explanation… these are just some of the times when it’s best that we are there in person, without distractions.
|
086 |
 |
Clutter is one of the major forces… that have to be managed lest they not only diastract but overwhelm you.
|
169 |
 |
…forgiving someone merely means letting go of anger, not condoning what was done. Chronic anger is a major and toxic distraction.
|
170 |
 |
Resistance is a repelling force. It’s negative. Its aim is to shove us away, distract us, prevent us from doing our work.
|
006 |
 |
Usability clears the way for a good experience by eliminating troublesome interface distractions, but a great experience stems from something more – an awareness of why people could or do care.
|
010 |
