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Delight, which goes beyond simply avoiding user frustration, means evoking positive emotions. Products that delight users are more enjoyable and fun to use.
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114 |
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When we’re feeling stressed… brain scan studies are finding, the amygdala flicks on like a lightbulb… We become emotional angry, and frustrated.
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57 |
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One source of frustration in the workplace is the frequent mismatch between what people must do and what people can do.
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119 |
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Unfortunately, too many of the environments in which we work today do more to frustrate than to foster our natural inclinations to trust and cooperate.
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118 |
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Because we so profoundly personalize success, we miss opportunities to lift others onto the top rung. We make rules that frustrate achievement. We prematurely write people off as failures.
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32 |
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Perhaps, because of this uncertainty about its essence, the internet that has emerged is riven by conflict. It can best be described as the combination of frustrated idealism and strongly vested interests.
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013 |
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Life ais a powerful accelerator these days; what separates the successful from the frustrated is the quality of their brake sand their ability to use them.
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101 |
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The process of finding ideas and growing them, as painful and frustrating as it is, as rarely completed as it is, as demoralizing and depressing as it can be, is still the most advanced activity the human mind can engage in.
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127 |
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…we want to avoid what we can’t do well. That’s why mastery is a great motivator and frustration a demotivator.
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183 |
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Passion is an extraordinary fuel for persevering through frustration as we move along the learning curve. It also helps keep us committed to growth once we’ve achieved excellence.
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251 |