 |
Denial is the unconscious calculus that if an unpleasant reality were true, it would be too terrible, so therefore it cannot be true.
|
002 |
 |
…the impulse to avoid painful truths, just like the impulse to avoid pain itself, is a part of human nature.
|
002 |
 |
There appears to be a persistent belief in once-great companies that have lost their way that if you simply avoid speaking the blatant truth, all the problems will just go away.
|
093 |
 |
How do people react when they find themselves facing a fact that is too terrible to be true?… They deny it.
|
175 |
 |
If something is too terrible to be true, then it cannot be true, because if it were, things would be too terrible.
|
176 |
 |
[People with power] don’t really know as much as they think about their own organization because people stop telling them the truth.
|
207 |
 |
Speaking truth to power is invariably praised and just as rarely practiced.
|
208 |
 |
…tell the truth. Doing so can help you to avoid denial.
|
213 |
 |
A reliable way to make people believe in falsehoods is frequent repetition, because familiarity is not easily distinguished from truth.
|
062 |
 |
The obvious isn’t always apparent.
|
012 |
