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In the long term, where there is demand, supply usually configures itself to match it. It seems at least as likely that the media industry will conform to this and find new ways of delivering a total aggregated audience.

Creative fragmentation follows on from industry fragmentation as a host of players and partners each struggle to find their own place in the sun.

…it is a fair generalization to say that service industry businesses know their customers’ tasks and are competent at completing them.

Find an adviser for whom you will be neither their largest nor their smallest client. Make sure they know your industry.

An infinite-minded leader with a Just Cause looks outside their industry and miles beyond the horizon – to a place that requires imagination to use.

The fastest-growing industry in any developed country may turn out to be the continuing education of already well-educated adults, which is based on values that are all but incompatible with those of the youth culture.

…the assumption to start with is that the technologies that are likely to have the greatest impact on a company and an industry are technologies outside its own field.

…management has to start out with the assumption that there is no one technology that pertains to an industry and that, on the contrary, all technologies are capable – and indeed likely – to be of major importance to any industry…

Strategy has to be based on information about markets, customers, and noncustomers; about technology in one’s own industry and others; about worldwide finance; and about the changing world economy. For that is where the results are.

…timing is of the essence in establishing a specialty-skill niche. It has to be done at the very beginning of a new industry, a new custom, a new market, a new trend.