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…the single biggest problem is all in the heart, where fear and anger can kill hope and stop the growth of a true sense of urgency.
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126 |
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…carefully considered action means anticipating how others will behave. It means crafting plans that sequence actions for maximum useful effect in generating true urgency.
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127 |
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…crises, though they can be highly useful, are not necessarily your friend when urgency is needed.
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141 |
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An organization that can sustain a high sense of urgency over time has the potential to become a high-performance machine, where results go from good to great and beyond.
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169 |
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After a big win, urgency can slide with remarkable speed into a new complacency…
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170 |
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…with success comes a major problem: keeping up the sense of urgency needed to accomplish a bigger goal or to sustain a high level of performance over time.
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175 |
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If urgency drops sufficiently and momentum is lost, pushing complacency away a second time can be much more difficult than it was the first.
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176 |
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Communication is obviously central to behaving urgently every day.
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184 |
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With a culture of urgency, people deeply value the capacity to grab new opportunities, avoid new hazards, and continually find ways to win.
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185 |
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Make sure success does not undermine urgency and allow the powerful winds of tradition to pull new behaviors back to historical norms.
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185 |
