 |
The right way to treat customers is to do what’s right for them, not adhere to rules, so put your customers in control and let your employees do the right thing.
|
281 |
 |
Owning a process make it easier to pitch and puts you in control. Be clear about what you’re selling, and potential customers will be more likely to buy your product.
|
147 |
 |
You lose your freedom, your motivation, your soul, and in exchange for control over your life, your company often gets little more than a show of work.
|
028 |
 |
The tool for pushing back against demand is control.
|
033 |
 |
When people have high demands and high control, their life can be hectic but manageable. They figure out what needs to be done and when.
|
034 |
 |
When people have high demands and low control, their life is both hectic and miserable. They are trapped in a system that piles on the demands but denies them the control to meet those demands.
|
034 |
 |
If you don’t give people more control over how they meet the demands of work and life, people aren’t going to be able to give their best at either.
|
035 |
 |
No time-management seminar is ever going to solve the problem of people not having control over their time… What people need is power.
|
079 |
 |
Typical time management programs are asking you to make do with limited control, when the only solution is total control. These programs are asking you to find freedom within a prison.
|
094 |
 |
When we remove the barrier between socially acceptable and socially unacceptable uses of time, then people have control over their lives.
|
103 |
