 |
A good system is the connection between good behaviors and good outcomes. It is this gap that most people fail to consistently cross.
|
106 |
 |
…measuring is one of the simplest systems – and systems drive behavior.
|
114 |
 |
The most important part of any system is accountability. Without it most systems will fail…
|
134 |
 |
How can I give my customer the result he wants systematically rather than personally?
|
100 |
 |
…systematizing your business need not be a dehumanizing experience, but quite the opposite…
|
210 |
 |
…the purpose of a system… [is] to free you to do the things you want to do.
|
238 |
 |
…once you start breaking commitments to yourself and the people around you, the whole system of discipline – the trust you build up in yourself to be in control of things – breaks down.
|
90 |
 |
A careful analysis of all your structures and systems – including information, communication, decision making, and compensation – will pinpoint areas of misalignment.
|
248 |
 |
When leaders fundamentally don’t believe people can be trusted, they create systems and structures that reflect that belief…
|
248 |
 |
Maintaining control is at the center of the value system of most organizations.
|
141 |
