 |
…a large proportion of business ideas are effective. Innovating managers have, therefore, had a good deal more impact as a group than the historians realize.
|
117 |
 |
Because controls have such an impact, it is important that we select not only the right ones but also the appropriate ones, to enable controls to give right vision and to become the ground for effective action.
|
325 |
 |
Stickiness means that a message makes an impact. You can’t get it out of your head. It sticks in your memory.
|
025 |
 |
What begins to matter more [than facts] is the ability to place these facts in context and to delivery them with emotional impact.
|
103 |
 |
…while it may be impossible to quantify in financial terms the impact of making someone feel good, don’t think for a second that it doesn’t matter. In fact, it matters more.
|
006 |
 |
Morale is fickle, and even one individual can have an outsize and asymmetrical impact on the team, in either direction.
|
083 |
 |
Serving other human beings can feel demeaning, unless you first stop and acknowledge the importance of the work and the impact you can have on others when you’re doing it.
|
098 |
 |
…apparently insignificant details can have major impacts on people’s behavior. A good rule of thumb is to assume that everything matters.
|
004 |
 |
Reviews can have an impact even if the consumer disagrees with the comments or the criteria – it can make positive commends appear negative for the reader and vice versa.
|
142 |
 |
…the comparisons we make have a profound impact on our feelings, and when we fail to recognize that the comparisons we are making today are not the comparisons we will make tomorrow, we predictably underestimate how differently we will feel in the future.
|
146 |
