 |
…if the results aren’t there neither is the credibility and neither is the trust. It’s just that smile; it’s just that harsh.
|
110 |
 |
A transparent culture of learning and growing will generally create credibility and trust, even when the immediate results are not the best.
|
117 |
 |
In creating credibility with others, it’s not just the results that count; it’s people’s awareness of the results.
|
118 |
 |
What damages credibility and trust the most is when, once something has gone wrong, people don’t acknowledge it or apologize.
|
163 |
 |
Each intention of cultural change needs to find expression in the present, or it loses its credibility.
|
313 |
 |
Successes that come quickly, as long as they are unambiguous and visible, demonstrate that a vision of the future has credibility.
|
175 |
 |
…feedback lives (or dies) amid the trust, credibility, relationship, and communications skills between giver and receiver.
|
294 |
 |
When a goal is too aspirational, it’s bad for credibility.
|
130 |
 |
Once you compromise your values by agreeing to bribes or payoffs, it is difficult to ever to reestablish your reputation or credibility.
|
45 |
 |
…management must convey its excitement for the partnership approach, but do so in a way that is informative and realistic. Conviction and credibility – not salesmanship – are the keys.
|
451 |