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Noncustomers tend to offer far more insight into how to unlock and grow a blue ocean than do relatively content existing customers.
|
106 |
 |
For a strategy to become a movement, people must not only recognize what needs to be done, but they must also act on that insight in a sustained and meaningful way.
|
161 |
 |
Moments of insight – the culmination of meaning in a brief time span – tend to occur when we are relaxed, when we put aside our problem for a while, or when we are doing something out of character.
|
140 |
 |
Stepping back makes room for insights we have been incubating but cannot yet articulate.
|
151 |
 |
We don’t find ourselves in a blinding flash of insight, and neither do we change overnight. We learn by doing, and each new experience is part answer and part question.
|
161 |
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Having just a handful of rich, face to face conversations can be more useful and produce more insights than a survey of hundreds of people.
|
172 |
 |
…insights become effectiveness only through hard systematic work.
|
525 |
 |
Women with important messages and wise insights diminish themselves through their words – usually without knowing it.
|
181 |
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The insight that leadership, authority, and hierarchy perform useful functions is as true today as it was in the days of important organization and management thinkers…
|
135 |
