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Knowledge-worker productivity is the biggest of the management challenges of the twenty-first century.

…a manager is someone who takes responsibility for, and contributes to, the final results of the enterprise, the job should always embody the maximum challenge, carry the maximum responsibility, and make the maximum contribution.

…in general, the majority of enterprises have yet to start the job [of business intelligence]. It is fast becoming the major information challenge for all enterprises.

…what makes communication effective at the workplace is that they are focused on something outside the person. They have to focus on a common task and on a common challenge. They have to be focused on the work.

If we wait until we feel ready to take on a new challenge, we might never pursue it at all. There may not come a day when we wake up and suddenly feel prepared. We become prepared by taking the leap anyway.

A great deal of research shows that perfectionists tend to define excellence on other people’s terms. This focus on creating a flawless image in the eyes of others is a risk factor for depression, anxiety, burnout, and other mental health challenges.

Evidence shows that when we view hurdles as threats, we tend to back down and give up. When we treat barriers as challenges to conquer, we rise to the occasion.

Keeping stores of information may be the least of our challenges. Understanding what we’ve saved will be a far trickier task.

What criticism offers you… is an invitation to have your perspective challenged – or at least to grow by truly considering it.

We are living in a world that is changing faster than ever and facing challenges that are unprecedented.