 |
Bosses ought to be judged by what they and their people get done and by how their followers feel along the way.
|
38 |
 |
…bosses who drive their people to make piles of money and crank out lots of work – but crush the human spirit along the way – are bad bosses.
|
38 |
 |
…bosses, like other humans, are notoriously poor judges of their own actions and accomplishments.
|
39 |
 |
Beware if you fancy yourself as the rare boss who sees yourself as others do: Chances are you’re deluding yourself.
|
040 |
 |
…when the performance pressure starts heating up and things are on the verge of turning ugly, skilled bosses everywhere find ways to give people a break, or tell a joke, or just make a warm gesture…
|
43 |
 |
…it is less work and more fun to give bosses the lion’s share of glory and guilt.
|
48 |
 |
The ability to convey confidence isn’t something most bosses are born with; they learn it through mentoring and experience.
|
52 |
 |
People want to oversee, work for, and patronize winners, and it comforts and calms them to believe the boss is in control.
|
54 |
 |
Everyone wins if you can bring yourself to give your people as much credit as possible and take as little as possible.
|
58 |
 |
Refusal to accept blame, pointing fingers at others, and wimpy language can help bosses keep their jobs for awhile, but it usually backfires in the long run.
|
62 |
