Categories

Use emergence to your advantage to significantly reduce delivery risk, to raise morale by regularly seeing the fruits of your labor add value, and for survival.

Aim to get the thinnest vertical slice of real value in the hands of real customers. This de-risks delivery and maximizes learning, providing fast feedback on strategic bets.

Lack of psychological safety in Safety domains prevents organizational learning and increases operational risk.

Nothing is ever certain. We can only talk about risks and probabilities.

Finding the appropriate measurement is thus not a mathematical exercise. It is a risk-taking judgment.

…it’s not acceptable to do nothing to improve your operations on the grounds that the risk of failure is too high.

…if the costs of delay are high enough, then quick decisions are often worth the risk.

…high performers have a bias toward action even when that action’s outcome is scary, risky, or uncertain.