Categories

Delight

Quotes:

12 Quote(s) Found

Quote Page Number

Delighters are part of your differentiation, too. You should include your top delighter in your MVP candidate.

86

Great UX makes it easy for the user to realize the benefits that the product’s functionality offers… [and] also achieves a high degree of usability and delight.

112

Delight, which goes beyond simply avoiding user frustration, means evoking positive emotions. Products that delight users are more enjoyable and fun to use.

114

…being wrong isn’t always a bad thing. It can be a sign that we’ve learned something new – and that discovery itself can be a delight.

58

…when someone connects seemingly disconnected tasks for customers, those customers are not just pleased, they are surprised and delighted, and rightfully so.

102

…anxiety, present or vividly remembered, is an important part of experiencing delight. The contrast makes the delight intense and memorable.

086

By creating a challenge, you can sustain some of the delight.

167

…there’s always room for things that make us smile. There is always room for more delights.

197

…fail to also delight your customers and you leave yourself vulnerable to someone else who will make your customers swoon.

202

If we can start with an understanding of what kinds of things excite and attract, keep us engaged, and win our hearts and minds… we can create many more delightful, seductive experiences.

216