 |
It is the want that is unique, and not the means to satisfy it.
|
075 |
 |
Consumerism demands that business starts out with the needs, the realities, the values of the customer. It demands that business define its goal as the satisfaction of customer needs. It demands that business base its reward on its contribution to the customer.
|
098 |
 |
The most productive innovation is a different product or service that creates a new potential of satisfaction, rather than an improvement.
|
099 |
 |
Once focused on our wants our thoughts can never be at peace, because wants can never be satisfied; not even a billionaire will ever have everything.
|
137 |
 |
…often stalls are not caused by the entrance of a bold new competitor or a disruptive innovation… but by chronic failures on the part of companies to closely monitor customer satisfaction and to zealously look for early warning signs of disaffection.
|
267 |
 |
When it comes to… endeavors that depend heavily on rule-based logic, calculation, and sequential thinking – comptuers are simply better, faster, and stronger.
|
043 |
 |
We must perform work that overseas knowledge workers can’t do cheaper, that computers can’t do faster, and that satisfies the aesthetic, emotional, and spiritual demands of a prosperous time.
|
061 |
 |
Loss does not cure loss. Rather than closure, revenge gives deceptive satisfaction that can’t free us from the angry, aching place we inhabit.
|
038 |
 |
Forgiveness originates in the part of each of us that yearns more for an end to foolish suffering and death than for the specious satisfaction of getting even.
|
059 |
 |
Today, as long as the product can satisfy wants… chances are that suitable consumer segments will emerge organically, regardless of the seller’s preconceived ideas.
|
106 |
