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The Five Dysfunctions of a Team:
Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.
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The Five Dysfunctions of a Team:
For all the attention that it has received over the years… teamwork is as elusive as it has ever been within most organizations.
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The Five Dysfunctions of a Team:
…moments of truth… are best handled face-to-face.
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The Five Dysfunctions of a Team:
…a fractured team is just like a broken arm or leg; fixing it is always painful, and sometimes you have to rebreak it to make it heal correctly. And the rebreak hurts a lot more than the initial break, because you have to do it on purpose.
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The Five Dysfunctions of a Team:
…to achieve results… is the only true measure of a team…
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The Five Dysfunctions of a Team:
Trust is the foundation of real teamwork.
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The Five Dysfunctions of a Team:
Great teams do not hold back with one another. They are unafraid to air their dirty laundry. They admit their mistakes, their weaknesses, and their concerns without fear of reprisal.
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The Five Dysfunctions of a Team:
…when everyone is focused on results and using those to define success, it is difficult for ego to get out of hand.
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The Five Dysfunctions of a Team:
No matter how good an individual on the team might be feeling about his or her situation, if the team loses, everyone loses.
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The Five Dysfunctions of a Team:
If we don’t trust one another, then we aren’t going to engage in open, constructive, ideological conflict. And we’ll just continue to preserve a sense of artificial harmony.
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