 |
…bureaucratic procedures introduced with the best of intentions can make it excruciatingly difficult for any task to be accomplished or decision to be made.
|
259 |
 |
Asking target customers to do realistic tasks during an interview is the best way to simulate that real-world experience.
|
208 |
 |
Open-ended tasks lead to interesting interviews. Overly specific tasks are boring for both the customer and the sprint team.
|
208 |
 |
Habits reduce cognitive load and free up mental capacity, so you can allocate your attention to other tasks.
|
46 |
 |
…the way to maintain motivation and achieve peak levels of desire is to work on tasks of ‘just manageable difficulty.’
|
231 |
 |
The Goldilocks Rule states that humans experience peak motivation when working on tasks that are right on the edge of their current ability. Not too hard. Not too easy. Just right.
|
231 |
 |
The likelihood of a user successfully completing a task is directly related to the amount of effort it takes.
|
113 |
 |
…any technology or product that significantly reduces the steps to complete a task will enjoy high adoption rates by the people it assists.
|
67 |
 |
Pursuing a task to completion can influence people to continue all sorts of behaviors. Surprisingly, we even pursue these rewards when we don’t outwardly appear to enjoy them.
|
111 |
 |
…rewards can perform a weird sort of behavioral alchemy: They can transform an interesting task into a drudge. They can turn play into work.
|
37 |
