Categories

…most of the time, we don’t want to guard against the information that social proof provides.

If we can become sensitive to situations in which the social-proof autopilot is working with inaccurate information, we can disengage the mechanism and grasp the controls when necessary.

…an autopilot device, like social proof, should never be trusted fully; even when no saboteur has slipped misinformation into the mechanism, it can sometimes go haywire by itself.

If the majority of our in-group favors a brand of an item we are likely to do the same – while simultaneously differentiating ourselves along a visible dimension, such as the item’s color.

If nothing changes, nothing is going to change. It is a simple two-step process: 1. Decide the type of person you want to be. 2. Prove it to yourself with small wins.

Leadership has nothing to do with your title, and the people who rely on their title to prove their worth frequently neglect many of the human aspects of the people in their organization.

Persistence, with proof, can succeed.

Win-lose deals won’t last. Oppression has seldom proven to be a sustainable system.

…the concern about missing something important almost invariably proves to be unfounded.

There is simply no guarantee when it comes to people, and watching them in action turns out to be the proving ground.