 |
Most people agree in principle with the dictum that fine feathers don’t make fine birds, but in practice an employee is judged by his appearance.
|
131 |
 |
Often in a negotiation people will continue to hold out not because the proposal on the table is inherently unacceptable, but simply because they want to avoid the feeling or the appearance of backing down to the other side.
|
31 |
 |
…once revealed, [a true innovation] immediately evokes a reaction from the user, and that reaction is focused on utility, not on appearance or novelty.
|
056 |
 |
Each… form of change… can appear to be innovative, but only a useful change is really innovation.
|
056 |
 |
Novelty, like appearance, is a short-term play unless the novelty has deep underlying values that add utility to the product.
|
059 |
 |
The world eventually catches on to those who mostly manage appearances instead of adding value to the organization.
|
170 |
