 |
To the professional automaton it is clear that means are more important than ends; the paperwork is more important than the purpose for which it was originally designed.
|
30 |
 |
…[the] professional automaton has… little capacity for independent judgment. He always obeys, never decides.
|
31 |
 |
We must be willing to set aside our traditional professional standards to start the process of validated learning as soon as possible.
|
109 |
 |
Professional relationships disintegrate when entrepreneurs, inventors, investors, and executives feel…
|
82 |
 |
Never show vulnerability. Always be confident. Plan for the unexpected. Expect a curve ball. Stay calm… Never let them see you sweat.
|
130 |
 |
Your dress should signal confidence, success, expertise, sensitivity, professionalism, and attention to detail. Dressing with care flatters your customer.
|
132 |
 |
’What am I not asking’ is asked by the most confident, most customer-concerned, most professional of professionals. And good customers want to be asked this fantastic leave-no-stones-unturned question.
|
141 |
 |
For everyone in every field – let’s be real – looks count, so you’d better look polished and professional.
|
229 |
 |
Professionals’ education must be complemented by that of the broader public.
|
247 |
