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Humor and humanity are the best ways to break the ice and remove roadblocks.

…there is evidence that these man-machine collaborations outperform the humans working alone, whether in terms of accuracy or speed.

Human intuition is becoming radically aware of its own limitations.

For all the virtues of human, face-to-face instruction, it fares pretty miserably when it comes to economies of scale and scope.

…much of current education is driven by human weakness, namely the inability of most students to simply sit down and try to learn something on their own.

A startup is a human institution designed to create a new product or service under conditions of extreme uncertainty.

…a startup is not just about a product, a technological breakthrough, or even a brilliant idea. A startup is greater than the sum of its parts; it is an acutely human enterprise.

In a Wizard of Oz test, customers believe they are interacting with the actual product, but behind the scenes human beings are doing the work.

There is no way to remove the human element – vision, intuition, judgment – from the practice of entrepreneurship, nor would that be desirable.

At the root of every seemingly technical problem is a human problem.