 |
Justification and denial rarely work as a response to a complaint because they put the other person on the defensive.
|
223 |
 |
Acknowledgment of pain is very important; denial is deadly.
|
148 |
 |
…in the case of a strategic inflection point, the sequence (of mourning) goes more as follows: denial, escape or diversion, and finally, acceptance and pertinent action.
|
124 |
 |
Oh, rejection. The word alone stings. There is perhaps no greater human fear than being refused, denied, and dismissed, especially when we really care about what we have put ‘out there’ – our hearts, our work, our ideas.
|
112 |
 |
The fear of what we’ll see keeps us from looking at ourselves more honestly. Denial prompts a cycle that feeds on itself.
|
028 |
 |
Major stumbling blocks on the path to self-knowledge are denial and blame.
|
053 |
 |
Reorganizations and restructurings can create a false sense that you’re actually doing something productive… But when you begin to respond to data and warning signs with reorganization as a primary strategy, you may well be in denial.
|
080 |
 |
It is tempting to fight your customer’s truth, denying it, arguing against it, resisting it, but that won’t get you anywhere.
|
089 |
 |
Denial is the unconscious calculus that if an unpleasant reality were true, it would be too terrible, so therefore it cannot be true.
|
002 |
 |
…denial may be the biggest and potentially most ruinous problem that businesses face, from start-ups to mature, powerful corporations.
|
002 |
