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People are [also] more highly motivated to assign blame or punish someone when the harmful act is viewed as intentional.
|
194 |
 |
When we are giving negative feedback, we are asking the direct to behave differently. We’re not punishing the past mistake, because we’ve already forgiven it. Remember that our focus is on the future, not the past.
|
120 |
 |
…if we promise sanctions, we must deliver them when and how we say they are going to be delivered, if behavior change is not forthcoming.
|
139 |
 |
Tell your directs that negative feedback isn’t about punishment; it’s about doing things better. It is about the future.
|
143 |
 |
Fear can be a powerful motivator, driving people to avoid the sting of punishment and public humiliation.
|
163 |
 |
…assholes are rarely nasty all the time; their followers are driven both by the ‘sticks’ of punishment and humiliation and the ‘carrots’ of hard-won warmth and recognition.
|
165 |
 |
You can monetize the punishment and end the problem. Or you can monetize the result and create a solution. Either way, it works.
|
197 |
 |
…being impatient is simply a way of punishing yourself. It creates stress, dissatisfaction, and fear.
|
203 |
 |
..there are three basic forms of punishment: severity, speed, and consistency… the most important facet of punishment – and the most difficult one for parents – is consistency.
|
199 |
 |
If you’re going to rely on punishment to change behavior, then the strength of the punishment must match the relative strength of the behavior it is trying to correct.
|
207 |
