 |
The core transaction of any consulting contract is the transfer or expertise from the consultant to the client.
|
28 |
 |
The very presence in a market of cheap and easy information changes the costs involved in every transaction, providing the seller with a strong incentive to do the right thing.
|
138 |
 |
What ‘transactors’ don’t realize is that they can only make so many transactions before the well runs dry.
|
88 |
 |
A basic fact about negotiation, easy to forget in corporate and international transactions, is that you are dealing not with abstract representatives of the ‘other side,’ but with human beings.
|
20 |
 |
…if we work environments in which trust is low, relationships are weak or transactional and stress and anxiety are normal, we become much more vulnerable to illness…
|
70 |
 |
Many fail because they begin and end at the transaction, embracing only part of the full commercial relationship with the customer – a relationship that begins well before the sale and continues well after the first transaction.
|
185 |
 |
In most relationships, the first transaction is not profitable; all the money is in the lifetime relationship.
|
185 |
 |
Gifts given freely, with no expectations, tend to pay off more than quid pro quo transactions masquerading as gifts.
|
073 |
 |
The primary value exchange between most employers and employees today is time for money. It’s a thin, one-dimensional transaction.
|
009 |
