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…symbols become disproportionately valued as representations, icons, and images of what is right or wrong in an organization.

There are a number of advantages to understanding feedback through a systems lens… Systems thinking corrects for the skew of any single perspective.

…clothing can symbolize another sort of status. Finely styled and expensive clothes carry an aura of economic standing and position.

…the thought behind an incentive often carries symbolic significance and taps into a variety of social forces that carry a lot of weight, much more so than the face value of the incentive itself.

…if you’ve done your work with both personal and social motives, symbolic awards take on enormous value.