 |
Compliance regulations have become a prosthesis for the lack of trust – and a slow-moving and costly prosthesis at that.
|
14 |
 |
…congruence – not compliance… will ultimately create credibility and trust.
|
62 |
 |
The myth is that setting standards will increase accountability. What is most often creates is compliance.
|
256 |
 |
Compliance is about surviving; self-governance is about thriving.
|
254 |
 |
It’s often unclear whether feedback is a suggestion or a command. …You may or may not choose to comply, but you’ll certainly want to know which category the feedback falls into.
|
232 |
 |
…basic values must be uniform and in compliance with the culture you want for your company, organization, or home.
|
112 |
 |
People comply with agreements if they feel they’ve been treated fairly and lash out if they don’t.
|
122 |
 |
…when we make a compliance decision, it is always a good idea to separate our feelings about the requester from the request.
|
124 |
 |
The tactic of starting with a little request in order to gain eventual compliance with related larger requests has a name: the foot-in-the-door technique.
|
310 |
 |
…a strong threat… may motivate immediate compliance, but it is unlikely to produce long-term commitment.
|
336 |
