…strategic inflection points are rarely clear. Well-informed and well-intentioned people will look at the same picture and assign dramatically different interpretations to it.
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…how we think cannot be separated from how we feel. At all times, we are evaluating (affect) and interpreting (cognition) the world around us.
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A Roadmap sounds like a plan, but it is not. It’s more of a direction indicator, purposefully described at a higher level to leave room for innovation and to stay open to interpretation.
